Question & Answer

Find out answers for questions frequently asked towards our team such as product advantages, installations, maintenance, and where to buy our products.

Advantages Of Ceramic Products
What advantages do ceramic products have compared to other materials used for floors/walls?
  1. Ceramics comprise a wide variety of colors, decorations, motifs, sizes, and shapes, providing more choice than many other material.
  2. The surface of a ceramic is more resistant to chemical substances.
  3. Ceramic surfaces are easier to clean when dirty or moldy, making it the hygienic choice.
  4. Ceramics are not easily scratched.
  5. Ceramics are made of materials lighter than those of natural stones.
  6. A ceramic tile is incombustible when directly exposed to fire.
Aside from the product’s size, are there any other advantages in using large-size shaped ceramic tiles compared to smaller ones?
  1. Large-size tiles by PLATINUM ceramics are manufactured with elegantdesigns. The use of large ceramics will make a room feel more spacious.
  2. PLATINUM Ceramics provides large ceramics in rectified shapes, which allows the edges of the tile to be cut more compactly and with greater precision, so that they can be installed with narrower nats (a minimum of 2 mm).
Installation
How do I install PLATINUM Ceramic tiles including the nat spacing/distance?

There is no special treatment in the installation of PLATINUM ceramics. However, to achieve the best result, the following guidelines must be observed: For tilingusing a cement mixture, soak the ceramics un water before installation Avoid any cavity/holes beneaththe tile. Install the tiles by using nat. The nat’s minimum spacing/distance is 3 mm for common types of ceramic tiles(Press Edge) and a minimum of 2 mm for rectified ceramic tiles (Rectified Edge)

Why must a ceramic tile be soaked in water before being installed?

The body of a ceramic tile is expandable since it absorbs water and it might come loose from its base layer as a result of its absorbing water from the mortar beneath it. Ceramic tiles must therefore be soaked in water before installing to prevent them absorbing water from their binder layers. Always drain the tiles to remove excess water before installing.

Which style of home design or what market segments are suitable for large-size shaped ceramic tiles?

Large-size shaped ceramics work best in spacious rooms like homes, offices, stores, hotels and other public properties.

Do we need special cleaning solutions to care for ceramic products?

The surface of a ceramic tile, particularly a glazed tile, is very easy to cleam since it has a non-porous surface allowing the use of normal tile-cleansing liquids in its care.

Where To Buy
Where can people buy the ceramic tiles ? How much do they cost?
  1. PLATINUM Ceramics are available in ceramics and building material stores throughout Indonesia. PT. Platinum Ceramics Industry has 5 showrooms and branches in Surabaya, Semarang, Bandung, Denpasar and Jakarta.
  2. The prices of PLATINUM Ceramics vary depending upon the tiles size and application/motifs.
Maintenance
What are the differences between ceramic-floor tiles and ceramic-wall tiles?
  1. The main distinction between both types of ceramic relates to their water porosity or capacity to absorb water
  2. A wall tile needs higher porosity to have better adhesive intensity due to its vertical installation.
Do we need special cleaning solutions to care for ceramic products?

The surface of a ceramic tile, particularly a glazed tile, is very easy to cleam since it has a non-porous surface allowing the use of normal tile-cleansing liquids in its care.